FAQ

Shipping & Returns

Q: Do you have international shipping?
A: As of right now no but I will in the near future.

Q: Is shipping free?
A: No shipping is not free. However please make sure to sign up for newsletters for promotions and more.

Q: I am local, can I pick up my order?
A: Yes you can! At check out please be sure to chose pick up and I will contact you to set up.

Q: Can I return the tea if I no longer want it?
A: Due to COVID-19 all products are FINAL sale and also due to the nature of the product. Before ordering please contact me with any concerns or questions. Their are no refunds or returns.

Product

Q: What is Biodegradable?
A: Biodegradable is the ability of material to breakdown and return of nature. leaving no toxins behind.

Q: What is the shelf life?
A: The shelf life of your tea is up to 2 years. Be sure to keep content in original packaging and store in a dark cool place.

Q: What is your processing time?
A: From the time your ordered is accepted the processing time to prepare your order is 3-5 business days.

Q: I ordered the wrong tea, what can I do?
A: Please contact me before your order is shipped. safesips@botanicalsips.com

Q: I am on medications can I drink your tea?
A: PLEASE CONSULT WITH YOUR DOCTOR BEFORE MAKING THE PURCHASE.

Q: I am pregnant which tea can I have?
A: PLEASE CONSULT WITH YOUR DOCTOR BEFORE MAKING THE PURCHASE.

Q: I am not sure which tea I want to try, do you have samples?
A: Yes you can order samples via email safesips@botanicalsips.com You can order up to 4 samples and you will be responsible for covering Shipping & Handling.

Q: Do you have loose leaf tea?
A: Yes you can order loose leaf tea as well via email safesips@botanicalsips.com

If you have any further questions regarding shipping, returns, ordering or about the product. Please contact me via email and allow up to 48hrs for a response. safesips@botanicalsips.com

Visit Us

You can shop our online store anytime at: www.botanicalsips.com

Call Us

(860) 964- 7032